Privacy Policy for ₿TC Bit By Bit

Last Updated: January 2, 2026

Version: 1.0.0

1. Introduction

₿TC Bit By Bit Limited ("we," "our," or "us") operates the ₿TC Bit By Bit mobile application and website (the "Service") that provides self-custody Bitcoin wallet services, educational content with Sats rewards, and family management tools.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

Account Information:
  • Name, email address, phone number, date of birth
Identity Verification:
  • Government-issued ID, proof of address (for KYC/AML compliance)
Payment Information:
  • Payment card details (processed securely through Stripe)
Family Information:
  • Family member names, relationships, ages (for family features)

2.2 Wallet and Transaction Data

Important: Bitcoin transactions are permanently recorded on public blockchains. While addresses are pseudonymous, transaction data is publicly viewable.

  • Wallet Addresses: Bitcoin and Liquid Network addresses associated with your self-custody wallet
  • Transaction History: Bitcoin transaction records, amounts, timestamps
  • Backup Data: We do not store your recovery phrase or private keys - you are solely responsible for these
  • Redeem Wallet Balance: Your earned and unredeemed Sats balance within the app

2.3 Educational Data

  • Learning Progress: Course completion, quiz scores, achievement badges
  • Usage Metrics: Time spent on educational content, learning streaks
  • Preferences: Educational content preferences and settings

2.4 Technical Information

  • Device Information: Device type, operating system, unique device identifiers
  • Usage Data: App usage patterns, features accessed, session durations
  • Log Data: IP addresses, browser type, access times, referring URLs
  • Cookies: Session cookies and preference cookies

2.5 Family and Social Features

  • Family Connections: Family member relationships and permissions
  • Chore Data: Chore assignments, completion status, reward points
  • Communication: In-app messages between family members

3. How We Use Your Information

3.1 Service Provision

  • Provide and maintain self-custody wallet services
  • Process Sats redemptions from your Redeem wallet
  • Deliver educational content and track Sats rewards
  • Manage family accounts and features
  • Customer support and service improvements

3.3 Communication

  • Send service-related notifications
  • Provide customer support
  • Send educational content and updates
  • Security alerts and important notices

3.4 Service Improvement

  • Analyze usage patterns to improve features
  • Develop new educational content
  • Enhance security measures
  • Personalize user experience

4. Information Sharing and Disclosure

4.1 We Do Not Sell Personal Information

We do not sell, trade, or rent your personal information to third parties.

4.2 Service Providers

We may share information with trusted third-party service providers:

  • Payment Processing: Stripe for payment processing
  • Cloud Services: AWS for secure data storage
  • Usage Analytics: We collect information about how you use our Service, including pages viewed, features accessed, time spent in the app, and navigation patterns. This data helps us understand user behavior, improve our Service, troubleshoot issues, and provide customer support. You can disable usage analytics in Settings.
  • Customer Support: Support ticket management

4.4 Business Transfers

In the event of merger, acquisition, or asset sale, user information may be transferred as part of business assets.

5. Data Security

5.1 Security Measures

  • Encryption: All sensitive data encrypted in transit and at rest
  • Self-Custody Wallet: We never store or have access to your private keys or recovery phrase
  • Access Controls: Multi-factor authentication and role-based access
  • Regular Audits: Security assessments and vulnerability testing

5.2 User Responsibilities

  • Keep login credentials secure
  • Enable two-factor authentication
  • Safely store wallet backup phrases
  • Report suspicious activity immediately

6. Your Rights (UK GDPR)

6.1 Data Subject Rights

You have the right to:

Access

Request copies of your personal data

Rectification

Correct inaccurate personal data

Erasure

Request deletion of personal data

Portability

Receive data in portable format

Restriction

Limit processing of personal data

Objection

Object to processing of personal data

6.2 Exercising Rights

To exercise your rights, contact us at privacy@btcbitbybit.com. We will respond within 30 days.

6.3 Complaint Rights

You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

7. Data Retention

Data TypeRetention PeriodReason
Account DataAccount duration + 7 yearsRegulatory compliance
Transaction Data7 yearsAML/KYC compliance
Educational DataWhile account is activeService provision
Log Data2 yearsSecurity purposes

7.2 Deletion

Upon account closure, personal data will be deleted according to our retention schedule, except where required for legal compliance.

8. International Transfers

Data may be transferred to and processed in countries outside the UK/EEA. We ensure appropriate safeguards are in place:

  • Adequacy Decisions: Transfers to countries with adequate protection
  • Standard Contractual Clauses: For other transfers
  • Certification Schemes: Additional protection measures

9. Children's Privacy

9.1 Family Features

Our service includes features for families with children under 18. Parents/guardians control children's accounts and data.

9.3 Limited Collection

We collect minimal information from children and only with parental consent and supervision.

10. Cookies and Tracking

10.3 First-Party Analytics

We use our own analytics system to track how you interact with our Service. This includes:

  • Pages and screens you visit
  • Features you use
  • Time spent in different sections
  • Navigation flow between screens

This data is linked to your account for customer support purposes and to improve our Service. Unlike third-party analytics, this data is never shared with external companies for advertising. You can opt out of usage analytics in Settings while still using all features of the Service.

11. Updates to Privacy Policy

We may update this Privacy Policy periodically. Material changes will be notified through:

  • Email notification to registered users
  • In-app notification
  • Website announcement

Continued use after changes constitutes acceptance of updated policy.

12. Contact Information

Contact Information

Company: KayGee.Tech Ltd.

Email: privacy@btcbitbybit.com

Address: 86-90 Paul Street, London, EC2A 4NE, United Kingdom

ICO Registration: Registration Number ZB922688.View our ICO Registration Certificate

As a registered data controller with the UK Information Commissioner's Office (ICO), we are committed to protecting your personal data in accordance with UK GDPR and Data Protection Act 2018. You may contact the ICO directly if you have concerns about our data processing practices.

For privacy-related queries or to exercise your rights, contact our Data Protection Officer at dpo@btcbitbybit.com.

13. Specific Service Disclosures

13.1 Bitcoin Transactions

Bitcoin transactions are permanently recorded on public blockchains. While addresses are pseudonymous, transaction data is publicly viewable.

13.2 Educational Rewards

Achievement data and educational progress may be shared within family groups as part of the service functionality.

13.3 Third-Party Services

Integration with third-party services (payment processors for subscriptions, Lightning/Liquid Network for redemptions) may involve data sharing subject to their privacy policies.

This Privacy Policy is governed by UK law and complies with UK GDPR requirements. If you have questions about this policy, please contact us at privacy@btcbitbybit.com.